Sunday, July 22, 2012

Lenovo plugged in, not charging battery--SOLVED!

Warm greetings from Amoy!

Many folks in China, like me, have a Lenovo, and I love my  X220T Tablet--especially writing on the screen for class lectures, rather than using blackboards or PPT.  But I've been frustrated with various Lenovo issues (some software, and two hard drives went out within a year--I wonder if they buy them used?)

Today, the Lenovo decided to quit charging the battery!  I knew the battery was fine (this is a new Lenovo), and the charger was fine.  The PC said the battery health was good--but no charging, and it was down to 9%.  I was so frustrated at Lenovo--and then found out it is Microsoft's fault--a problem with Windows 7 that has been around for two years, at least!  Why could Microsoft not have fixed it by now?

Fortunately, after searching the internet, and trying many things, I found the solution on Jeffrey Palermo's blog--though I will add a step or two he left out (assuming we knew too much).

These are Jeffrey Palermo's steps--with just my note to make one part easier):

1.  Disconnect the A/C power supply.
2.  Shut down the computer.
3.  Remove the battery
4.  Connect the A/C power supply
5.  Start the computer.
6.  Under Battery... (here's the problem, Jeff--where is "battery?" I searched, and finally remembered it is under Control Panel, then System, then Device Driver, then Battery)
7.  Click on Battery (at the top), and then right click on all entries that say Microsoft ACPI Compliant Control Method Battery, and select uninstall.
8. Shut the computer down.
9. Disconnect the A/C power supply.
10. Insert the battery.
11. Insert the A/C power supply.
12. Start the computer.
13.  It should be fixed--thanks to Jeffrey Palermo!   Visit his blog to read what others have experienced, and solutions for those with Samsung computers, etc.

And my apologies to Lenovo for not giving them the benefit of the doubt.  Let's just hope Microsoft gets there act together.  I've no idea how they can roll out Windows 8 when 7 still has so many bugbears (After two years, I still cannot play simple MP3 files with Windows 7 Professional Multimedia Player--network errors, it says, though the network is completely disconnected.  And to think I paid extra for that.... ).

Enjoy Amoy

Dr. Bill
Bill's 2 eBooks on Amazon:
"Fujian Adventure"


Bill Brown Xiamen University www.amoymagic.com

111 comments:

Anonymous said...

wow, thanks for posting, just got my lenovo home and was wondering what the problem with the charger was. works for windows 8 as well.

Anonymous said...

Thank you so much! Just ordered a new battery and still wasn't charging. I read all kinds of "fixes" that were way off track (motherboard issues, Ebay battery issues etc) This fixed the problem! Thanks so much for posting - you will make many people happy :-)

Chris Thain said...

Thank you for posting this. I had the exact same message - from the battery icon in the system tray "28 % available (plugged in, not charging)" - on my Lenovo T420 w/ Windows 7. I followed the steps you posted and the battery is charging again. Already up to 30%. Cheers!

Anonymous said...

hhhheeeeelp
i uninstal what you tell us to, but when i restart i found them reinstalled and still not working. what am i doing wrong? lenovo t71

Anonymous said...

Hello ! I tried to uninstall but when i restart it gets installed again. What is the issue ?

Anonymous said...

This fix has just rescued me from professional disaster! Thank you.

Anonymous said...

Hi...i am using lenovo G560 from last two yrs.Suddenly my battery was not working. Battery icon is always showing that 99% is available but when i removed the power chard my laptop gets off..pls suggest me whether i have to go for new charger or repair the laptop...

Anonymous said...

Thank you! Worked perfect and fixed the charging problem!

Anonymous said...

thanks a lot

Tailspin said...

WOW ... Thanks for posting ... Worked perfect

Thank you!

Paul

Anonymous said...

try this method with confidence IT WORKS !!! U ROCK MAN

Anonymous said...

Thank you so much for posting such detail instructions! My work Lenovo runs XP and I was getting worried that my battery would not allow me tofinish my presentation. The only difference was that instead of Device Driver it says Device Mana

Travis said...

Make sure you check the "Energy Management" icon in the taskbar, if it's set to "optimize battery lifespan" then it sometimes doesn't charge the battery on purpose to...well...optimize the battery lifespan. I have a u510 ideapad, and if I change the setting to "maximize battery life" instead, then it immediately starts charging the battery. Kind of smart, actually, as leaving your battery at 100% all the time reduces battery life. If you leave your laptop plugged in all the time this may be a wise option. Of course this may not fix everyone's problem...

Anonymous said...

Try this. It worked for me. Choose energy management icon from the taskbar (located in the same menu area as "plugged in not charging" - the icon looks like a white car in a red square). Under the red battery section, select "maximize battery life." I believe the "Optimize battery life" option allows the computer to almost fully deplete the battery before recharging it. Although frequently inconvenient if you like to grab your computer and go, this process of near full discharge, then recharge, increases the lifespan of the battery. Hope this helps.



Brian

Lenovo U510

Anonymous said...

Thank YOU!! Fixed my Thinkpad :-)

Anonymous said...

this is ridiculous. suck of microsoft. and it's work. Thanks a lot!

Anonymous said...

Something that worked for me... while AC is connected, remove the battery and then plug it back in.

Mine started charging again.

Anonymous said...

Thank you, Worked perfect!

Anonymous said...

tried it on my windows 8 lenovo. Didn't work :(

Anonymous said...

Thank you so much for posting this! I had this exact same problem and this worked like a charm! :D

Anonymous said...

I had this problem this morning. Your solution worked for me thank you very much!

Anonymous said...

Not working for lenovo G560e. Please help.

Anonymous said...

As of first 5 min after performing this, seems to work for me on Lenovo E530

PC said...

Hi,

While performing the steps you have mentioned, when I try to start laptop with AC on and battery removed - my system doesn't start up.

Could you please suggest/help on this, please?

Thanks.. Piyush

nadine said...

Hi there,

Thank you so much for this port. Wish I could compensate you in a better way , than just a mere THANKS. I called Lenovo first.. got an estimate of $500+, same problem as everyone... battery was not charged... unit was plugged in for the past 16hrs. I followed your advice... and within 3 minutes.. it is now charging.. Thank you again..

Anonymous said...

I think if you follow steps 5, 6 and the below new step it works fine:
New Step: Right click on Batteries, click "Sacn for hardware changes".

This worked for me. Anyways, thanks to the Author!

Phb said...

Thanks! This really helps :-)

Anonymous said...

thank you so much! all i did were steps 6 and 7 and it worked fine. :) totally saved me from all the trouble.

Anonymous said...

worked like a charm thanks

Shaun said...

Thanks! Just powered up the laptop and realised it wasn't charging. This sorted it out

Guy said...

Works great! Thanks a lot! :D

Taz King said...

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Anonymous said...

I too had this problem with a Lenovo and instead of switching off etc, I simply removed the battery whilst booted, removed the Microsoft ACPI battery from the Device Manager, re-inserted the battery and refreshed the device manager. I am now charging and thank goodness for that!

Gabriella Rhaine said...

I tried this and it did not work. I left my lenovo unplugged while on vacation for 4 days, and I came back and plugged it in to charge. It says 'plugged in, charging' but remains at 0% and has even after being plugged in for nearly 7 hours. Help?

Ahmed Gad said...

Amazing ... my battery returns working well

Anonymous said...

Hey, your method worked like a charm, thanks! (ideapad z580, win8 64bit)
Also a tip: if you did this steps, and the battery percentage jumps to 100%, do not worry. In my case, the battery did charged up in spite of the feedback. Good luck!

Anonymous said...

Thank you , Thank You, Thank You!!! a million times again....this saved me a lot of further frustrations from those wanna be fixers!...Thanx a bunch...This was the easiest-self explanatory-few minutes fixing steps ever...Worked like magic.!

Anonymous said...

Awesome, It worked. Just followed the steps and it did the magic. Thanks dude,,.

Jiffy said...

Thank you!! Simple method, clearly explained, worked perfectly!

Anonymous said...

Worked perfectly on my Lenovo V460! Thanks!

Anonymous said...

I just want to say that it is not fixed with Windows 8. Just bought a Lenovo in July with windows 8 and it is plugged in and not charging.

Hutchy said...

Great..worked like charm for Win 8 as well. I was really breaking my head on this issue. Tks for the post.

Mohar said...

hello sir my name is rizwan i have lenovo z560 laptop when i pluging my charger it showing 30% but not charging send me solution to my email id:mdrizwan565@gmail.com

Anonymous said...

Thank you! My computer recently did an update and this issue started happening. It worked like magic!

Anonymous said...

Thanks man! You really saved my ass on campus!

Penelope Andrus said...

I have a Ienovo S10-3t, I tried what you posted and that was no help should I invest in a new battery?

Penelope Andrus said...

I could use some help with my Ienovo s10-3t, I tried what you posted about the battery that did not help. wondering if I need to buy a new battery any advise would be a great help Thank you.

mohd saleem dar said...

i did the same in my lenovo s400. it is working but when my battery is fully discharged. it does stop from charging and then i have to again and again repeat the same. Please provide me the permanent solution. Thanks a lot.

Anonymous said...

Well done. Fix worked on a Toshiba 420 running Win 7 SP1.

Batter currently charging, for how long we will see.

Anonymous said...

There is an option in the Lenovo power management for optimizing battery health that prevents it from going to a full 99% charge (at least in Win8, may be in their Win7 drivers too). To get to it, go into the power management screen, then go into advanced power management. There should be an extra tab across the top for the Lenovo Power Management. Click to that tab and you may see new options, or a button to enable the Lenovo Power Management that will pop out a new app when you click it. Toggle off the option to optimize battery health and it will start charging to full again.

sravanthi bogineni said...

Awesome, thanks For posting just got my lenovoB460 Window 7 and was wondering what the problem with the charger was.I had exact same message from the battery icon in the system 2% available(Plugged not charging)I followed the steps you posted and the battery is charging again. you will make many people happy.

Thank you so Much

Anonymous said...

Thanks a lot for this post,you saved a lot of time for me and i wish you the best guys!!
Greetings from Greece,and best luck :)

WhiteSoxDavid said...

Greetings! Okay, I'm happy that some of you received the results that you did, but my G560's battery died (I think) when I spoke with a techy, they told me that the blinking red light was an indication of a dead battery. (Had it for a bit over 2 1/2 years). Purchased new one, laptop worked fine.

I didn't realize that it was not CHARGING! Long story short, no power, nothing.

If what I read is correct, how am I supposed to perform these tasks with no power. It doesn't appear that my G560 works while plugged in, with or without battery now! And this is a new battery!

I've been out of my mind for days now, I don't know whether to throw this thing out the window, return battery (maybe it's bad), but the new battery just gives me the blinking red light!

What the heck gives?

Anonymous said...

Worked for my Lenovo Y400. I left my charger at work and tried to use one from my housemate's old lenovo. I had 9% left and it kind of worked (said it was charging but didn't charge - then failed to provide enough power for my computer to stay on while I played a grahics heavy video game)... so next day I got my original charger from the office and it would no longer charge the battery either.
This worked...
I just wonder if it would have made the other charger charge the batter too.

Tom Polakis said...

Thanks! Mine was stuck on 4%. I followed your steps, and now it's charging just fine.

WhiteSoxDavid said...

Alright, here goes again...

Does anyone out there know how I can determine whether my G560's brand new battery will not charge?

The battery came with a bit of a charge, I plugged it in not realizing it was not taking a charge. Now with absolutely no power, I cannot power up! Seems unlike an Apple, you can't use your laptop even with it plugged in.

My next move is to send back the "new" battery and request a replacement, but if there is any other way I can check this out, I would appreciate it.

Thank you in advance.

Nid said...

I have done all the steps you have told..mine is lenovo G460. Its stcuk on 8%. and showing "plugged in not charging". The system started giving problem the day I have upgraded it from Xp to windows7...
I am fed up of trying all the solutions given ..
Please HELP...

srini vasan said...

Hello i am using Lenovo tab a1000 , my problem is after full battery drained (0%) my tab not getting charge (Twice it happened)

suggestion welcome on
srinivasan20m@gmail.com

Anonymous said...

It's not working with my lenovo ideapad y460p...
Is there another way?

Anonymous said...

not working with my lenovo y460p running windows 8 64 bit...
is there another way?

Anonymous said...

Thank you so much! got it to work for my lenovo b570. thank you thank you thank you!

susank said...

woll inspiron worked on my dell inspiron windows 7. Why, I don't understand but who cares??Thank you!

Deepankar Sen said...

thank you for your valuable suggestion it really worked..

muhammad said...
This comment has been removed by the author.
muhammad said...

Thanks from Oman

Jitendra Singh said...

Thanks so much, I can see my laptop battery charging :)

Anonymous said...

Thanks!! This worked.

Anonymous said...

Thanks for posting, and for the clarity. Took five minutes and worked.

A Jones said...

I'm beginning to wonder if lenovo deserves the high acclaims some salesman state.. Although this appears to be some wild Microsoft issue, It's amazing how many lenovos are listed here with this issue..

I think they need to re-work their power management program.

Anonymous said...

This was extremely helpful!
I had exactly the same issues with my Lenovo V560 Laptop, but this fix resolved it instantly.

Thank you very much for posting this. You just saved me a whole lot of money for a new battery!

Anonymous said...

Hi, when AC power is disconnected, it didn't work for me. When I replaced the battery when AC is plugged in then I could solve in idapad s400.Maybe it may need an extra reboot after Energy Management settings. But I think this is a rare probability. I can use the battery now, thank you all.

Anonymous said...

Caution: When AC is plugged in don't do it if you don't know about electricity and the hazards, don't touch the pins.

Anonymous said...

many thanks!

Anonymous said...

many thanks!

Anonymous said...

I have the same problem with my Lenovo S400. I did what you suggested however after a while, the battery stopped charging again. I tried repeating the steps but now the ACPI Compliant Control Method tab is missing. Battery still wont charge. Need a permanent fix. HELP!!!

Anonymous said...

Had 56% left on battery......... This worked till 60% and then stopped for good. So,this clearly does not work, has anyone got a fix for this problem plz?

Aditya said...

Hey ,
Please let me know if this works if this solution works for Windows 8

Anonymous said...

OMG!!!It worked perfect on Lenovo Y580 win7.
Thank you so much!!!!!

Anonymous said...

Yayyy this worked for me also on my Thinkpad X220!! Thanks!

Sel Castro said...

Hi,
Mine seems to be doing the opposite. similar to the comment of an anonymous person before ["Hi...i am using lenovo G560 from last two yrs.Suddenly my battery was not working. Battery icon is always showing that 99% is available but when i removed the power chard my laptop gets off..pls suggest me whether i have to go for new charger or repair the laptop...
March 13, 2013 at 10:21 AM], my battery is 100% charged but cannot use the battery when i unplug the AC adaptor. last night I used the laptop with the battery only. Mine is a Lenovo G550. Hope you can suggest something for me. Thank you! (my email: josellani.rmt@gmail.com)

Anonymous said...

It worked for me. Lenovo y550 win 8.1 64x ..
Thanks a million :)

Team Yokomo Malaysia said...

My problem is different. I put a new battery in, genuine Lenovo battery. It charges at 0.17A and taking forever to charge. I plugged my old battery in, it then charges at 1.7A. I have tried different chargers, both 65W and 90W versions. Results the same. Any advice?

Anonymous said...

You're a freakn lifesaver!!! I am a PhD student and my laptop is my LIFE! You saved me a lot of work and time so THANK YOU!!!

Anonymous said...

Thanks for the post, it worked great!

Anonymous said...

Does anyone have a solution for this plugged in and not charging problem on a Lenovo S400? My battery is completely dead i.e. my machine only works off the AC. I have tried every "fix" found on the net - restore / refresh / the solution in this thread / a battery from another perfectly working S400 / remove and re-insert battery while on AC - but nothing has helped. it cannot be a battery issue as the battery from my laptop works perfect on another Lenovo S400. PLEASE HELP if you have a solution. Thank you

Anonymous said...

The driver uninstall method is likely NOT the reason this happens on lenovo laptops. It's most likely a program called "Energy Manager". Open it, and disable "conservation mode". The battery has a longer lifespan if the charge is kept at a maximum of 55-60% (if this is where your charging stops, this is definitely your issue). That is what conservation mode is designed to do.

g said...

Yoga 2 13 how? it is internal battery. I can not fix with yoga 2 13. Helop!help!

Anonymous said...

I don't usually comment on random blog posts I find on the internet, but I find it amazing how this post is 2+ years old and yet it helped me with my issue on my Lenovo Y510P.
So yeah, thank you for the guide, I'm very grateful for it.

Becky said...

Thank you so much for posting this!

Anonymous said...

Thanks alot! It worked for me too! :)

Anonymous said...

Thanks very much for posting :) my battery stopped at 24% without charging. I have a Lenovo Y510. By using these steps my battery is charged now by 100% after a couple of hours. Thanks again

Anonymous said...

Thanks very much for posting :) my battery stopped at 24% without charging. I have a Lenovo Y510. By using these steps my battery is charged now by 100% after a couple of hours. Thanks again

Anonymous said...

Thank you! =)

Ajay A said...

hey please help me out i have a lenovo u510 and it has non removeable battery what can i do ?

Anonymous said...

Thanks X 1000! Saved me so much trouble!

Anonymous said...

I was ready to give up and send it in for warranty, Thanks,

Anonymous said...

This worked for my Lenovo B560, model 4330. Thanks.

Anonymous said...

You are AMAZING!!! Thank you so much!! Got really worried seeing its a brand new laptop. But you saved the day!

Anonymous said...

Had my Windows 7 laptop for 6 years, and suddenly had this problem yesterday even though this battery was reading "good" condition. Apparently Windows Update broke it when I updated recently because this fix worked perfectly. Thanks for sharing your fix, it's still helping us 2 years later!

Anonymous said...

Thanks a lot !

Anonymous said...

I have a Lenovo S415 Ideapad and this is not working :(

Anonymous said...

Problem is that my battery is completely out, so I can't use my PC at all too change these settings, what do I do?

Anonymous said...

I have Ideapad Z710 and this did not work for me :(

Anonymous said...

oiqjlsdk@bmross.net

Anonymous said...

and another 'thank you'!!
This did the job for my Lenovo Y510P.
Cheers from Jerusalem,
P.

Anonymous said...

Oh, how silly.
There's actually nothing wrong with my Lenovo Y510P. It's the 'Energy Management' program!!
If it's set on 'Optimized Battery Health', then the battery limits charging to 60% of its full capacity. This can reduce the battery degradation and extend the battery lifespan.
For more information:
http://support.lenovo.com/us/en/documents/ht076986
P.

Paul Rohorzka said...

Thank you so much! Worked great on my X220.

Anonymous said...

U uninstall first. Then restart. And again go to battery and check whether it is their or not. If their try scan for hardware changes. Then u uninstall. And don't restart.

Anonymous said...

Just used it, and it works, finally my battery is charging beyond 55% now, else it used to stop at 55% always.

Anonymous said...

Thanks! This just worked perfectly.