Saturday, January 23, 2016

BEWARE! Chase Fraud Alert Credit Card Fraud

Today I received an email from "Chase Fraud Alert" warning Confirmation of Recent Account Activity - Unable to Contact - Please Call

The Fraud Alert is a FRAUD, even though it linked to a legitimate--looking website,  and had the last 4 digits of my card. It gave the phone number to call, but also said I could phone the number on the back of my card.

I read online and various sites say this is legitimate, but it is a fraud. I did phone the number on my card, and Chase said the other number they gave is NOT Chase, and there was no problem at all with my account.

I'm pretty good at catching Phishing Attacks, but this one was really persuasive. A good reminder: never, ever phone the number sent to you in an email, or give info if you are supposedly phoned by a bank or any other group. Always call back, and only to a number you have in advance.

Be safe--and Enjoy Amoy!

Dr. Bill Brown
P.S. Try my books on !  "Discover Xiamen"  or "Fujian Adventure"

Below is the message I received:
Dear William N Brown:

As part of our commitment to help keep your account secure, we routinely verify activity that seems unusual based on your general account usage. We called you to help us verify recent activity, but we weren't able to reach you.

If we've already spoken with you about this recent activity, there's nothing you need to do at this time. Otherwise, we ask that you please call us immediately:

  • You can reach us at 800-772-XXXX (deleted so none dials it!) from the U.S. or Canada, and a fraud advisor can assist you.
  • Or, if you prefer, just call the number on the back of your Chase Freedom® card.
  • Internationally, you can call us collect at 480-902-XXXX (removed so no one dials it!)
We are here to assist you anytime. Your account security is our priority. Thank you for choosing Chase.

Chase Fraud Department

Is your contact information current? Make sure we can reach you if we notice suspicious activity on your account. Update your information by logging into your account at

Bill Brown

 Xiamen University


Anonymous said...

I also received a very convincing email that looked very similar to actual fraud emails received from Chase. However, it was sent to an email address that I do not have linked to the account, and in an actual fraud situation, you will receive an email in the secure notifications area within your Chase account. There was no such notification there. When in doubt, always call the number on the back of your card, not any number given to you via the email.

Nicole said...

Also, a way to tell whether or not these emails are fraud is to hover your mouse over the link and the actual web address that the link will take you to will show up in a bar across the bottom of the screen. If the web address is not for with nothing extra, this is a fraud. Never click on a link in one of these emails.